AtlanticCrest - Personal Information Protection Policy

Welcome to the Privacy Policy of AtlanticCrest, effective as of 2026-06-05. This document outlines how we collect, use, disclose, and protect your personal information when you use our services. We recognize the importance of your privacy and are committed to protecting your personal data in accordance with the laws of Puerto Rico regarding privacy protection, whether through constitutional provisions, federal laws, or any specific local regulations.

Information We Collect

When you visit our website and use our services, we may collect various types of information, including but not limited to:

Personal identification information such as your name, email address, phone number, and other contact details.
Technical data like your IP address, browser type and version, time zone setting, and operating system.
Usage data, including the services you have used, page interaction information, and access logs.

How We Use Your Information

AtlanticCrest uses the information collected in several ways, including:

To provide and maintain our services, ensuring technical functionality and solving technical issues.
To enhance and improve our website based on your feedback and usage data.
To communicate with you, including sending updates and responding to inquiries.
For marketing, provided you have opted in, enabling us to offer promotional content tailored to your preferences.

Access to Personal Data

Customers have the right to access the personal data we hold about them. You may request copies of your personal information to be delivered electronically or in another format. Should you wish to exercise this right, please contact us via our designated request forms or channels.

Amending Your Information

Should any of the personal data we hold about you be incorrect or require updates, you have the right to request amendments. We encourage you to keep your details as precise as possible to ensure the continuity of the service we provide.

Data Deletion Requests

You may request the deletion of your personal information from our systems. Upon receipt of such request, we will erase your data unless there is a legal obligation to retain it or a legitimate interest that overrides this request. We will inform you of the outcome of your request within the legally prescribed timeframe.

Data Protection

AtlanticCrest employs appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, intrusion detection systems, and regular security audits.

Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once this period lapses, or a valid request for deletion is received, we will securely delete or anonymize your data.

Use of Cookies

Our website uses cookies to enhance user experience and analyze our web traffic. A cookie is a small file containing information that a website uses to track its visitors. By using our website, you consent to the use of cookies, unless you withdraw such consent. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time in response to legal, technical, or business developments. Any changes will be posted on this page, and we encourage you to review this Policy regularly to stay informed about how we protect your personal data.

Contact Us

If you have any questions, comments, or concerns about our Privacy Policy or practices, please contact us through our provided customer service channels. We are committed to addressing any inquiries promptly and transparently.